![]() ![]() ![]() I presumably would have to start over by uninstalling the printer software on the new PC and reinstalling it, which hopefully would allow me to connect to the network. I did try to connect to the LAN but got an error message saying it could not connect. The main symtom of this is that when I do a scan using the little printer screen, that screen shows only one choice relating to the new PC ("SCAN TO NEWPCNAME") whereas it shows numerous choices (such as Scan to ExistingPCName for email, Scan to ExistingPCName for fax, etc.) for all the previously existing PCs on the network. Thanks for that info, and I apologize for taking so long to say so.Īfter reading and watching the videos, I think the problem may be that I didn't connect the printer to the network (which now has the new PC) when I installed the printer on the new PC. If you find that "HP Scan" looks just like "HP Scan Extended", then that product had the newer version (we rolled to this newer version about 2 years ago). You'll then have two versions, one called "HP Scan" and the other called "HP Scan Extended". I'd recommend installing the latest web-downloadable full version for your device first. Here's a link where you can get that below. I forget what version of HP Scan ships with your OJ5740, but we did recently release a new fuller featured solution that will accompany the version that installs for your device. Windows Fax & Scan gives a good out of box experience, and is sufficient for many, but for those that want to do more, such has auto-crop, rotate, reorder pages, etc. And yes, the scanning aspect of the PC software is significantly more capable than the Windows Fax & Scan. And yes, you should be able to do a lot more from the PC software rather than the device front panel. Yes, you do get a more fully integrated experience if you install the HP software vs. ![]()
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